What to Expect when you visit RiverView Vets

RiverView Vets

Here at Riverview Vets we want to help all of our customers to be ready for their visit to the vets. By reading our guide you can help us and you be prepared for routine checkups, neutering, pet dental, and veterinary emergencies near you.

What to do if your Pet Becomes Unwell when the clinic is not open.

At Riverview Vets, we are here to help you 24 hours a day, 365 days a year. As part of this service, we run our own emergency vet centres from our Riverview Vets clinics. These are vet centres staffed by a dedicated team that is experienced in vet emergency and critical care for pets.

What if my pet needs hospitalisation?

If your pet ever needs to come in for hospitalisation with Riverview Vets, then rest assured we can provide complete care. It may be that your pet only requires limited hospitalisation. As well as our emergency vet clinics, all of our practices are able to provide full vet hospital services during normal opening hours. Many pets can be managed as day patients in this way.

If your pet’s condition requires special attention then Riverview Vets can provide round the clock care. If required your vet will arrange for your pet to be transferred to our hospital team. (Or if you prefer then you may be able to take them yourself, so that you can meet the people who will be looking after your pet). As well as giving you regular updates, your normal veterinary team will communicate daily with the hospital team to ensure the best possible care.

Your vet will need some basic info about your pet, especially if you’re bringing him in for the first time. Make a note of:

  • The names and doses of all of your pet’s medications
  • The kind of food they eat
  • Their eating and drinking habits
  • Their toilet habits
  • Any recent travel or tick bites
  • Past medical records, including pet vaccination history

Where is my nearest Riverview Vets?

We have locations all around Cork – Carrigaline, Ballincollig, Bandon, Clonakilty, and Kinsale.

Please visit https://riverviewvets.ie/our-locations/ for detailed directions to these vet clinics. We recommend that you take a few minutes to look at the directions to your nearest vet clinic so that you’ll know where to go in a vet emergency.

If attending the vet clinic may be a problem for you then please speak to a member of our staff as they will be able to put you in touch with pet-friendly taxi services. Our emergency vet team are also more than happy to offer phone advice regarding the best way of transporting vet emergency cases.

What can I expect from Riverview Vets?

Our emergency vet team have special knowledge in this type of work and regularly train to ensure they are giving the best care. If your pet needs ongoing care then it does not need to be moved to another centre to receive this. They can stay with us until they are ready to go home. Once they leave the hospital, all aftercare can then be delivered at your normal Riverview Vets clinic. All of our clinics have a linked computer system ensuring that wherever you go our vets can access your pet’s treatment plan.

How much does it cost?

Most vets charge higher rates for all work carried out outside normal opening hours as manning a 24 hour service is more costly than a daytime service. If your pet needs to be seen then you will be charged an emergency consultation fee.

Please ask if you would like to know the current cost of our emergency consults / admission fees.

Please note – this service is for our clients only. If your pet has not been in to see us within the past 2 years you will need to register / re-register them.

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